Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the AeroComply platform, website, and services (collectively, the “Service”). By accessing or using AeroComply, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and AeroComply (“we,” “us,” or “our”).

2. Description of Service

AeroComply is a compliance preparation and assessment platform designed to assist FAA Part 145 certificated repair stations with internal audit preparation, compliance gap identification, and corrective action tracking. The Service includes:

• Audit readiness assessments and checklists
• AI-assisted compliance report generation
• Corrective action tracking and management tools
• PDF report export functionality
• Dashboard and compliance monitoring features

3. Critical Disclaimer — Not Legal or Regulatory Advice

3.1 Informational Purpose Only

AeroComply is a preparation and guidance tool. All content, audit questions, AI-generated reports, compliance recommendations, and other materials provided through the Service are for informational and preparation purposes only. Nothing in the Service constitutes legal advice, regulatory advice, or compliance certification of any kind.

3.2 No FAA Affiliation

AeroComply is an independent software platform. We are not affiliated with, endorsed by, sponsored by, or approved by the Federal Aviation Administration, the Department of Transportation, or any other government agency. Use of AeroComply does not constitute FAA approval of any operation, procedure, manual, or compliance program.

3.3 No Guarantee of Compliance or Audit Outcomes

Completion of an AeroComply audit assessment, generation of a compliance report, or closure of corrective actions within the platform does not guarantee regulatory compliance, favorable outcomes during FAA surveillance visits, successful certificate renewal, or customer audit approval. Actual compliance is determined solely by the FAA and applicable regulatory authorities through their official inspection and certification processes.

3.4 AI-Generated Content Limitations

AeroComply uses artificial intelligence to analyze audit responses and generate compliance reports. AI-generated content may contain errors, omissions, or inaccuracies. Regulatory requirements change over time and AI-generated recommendations may not reflect the most current regulatory guidance. All AI-generated recommendations should be independently verified against current published regulations at ecfr.gov and faa.gov, and reviewed by qualified compliance professionals before implementation.

3.5 User Responsibility

You are solely responsible for your repair station's compliance with all applicable regulations including but not limited to 14 CFR Part 145, 14 CFR Part 43, 14 CFR Part 65, 14 CFR Part 120, 49 CFR Part 172, and all applicable FAA Advisory Circulars and Orders. AeroComply is a tool to assist your preparation — the responsibility for compliance rests entirely with you.

4. Account Registration and Access Tiers

4.1 Free Access

The free tier of AeroComply is available without account registration. Free users may access the audit readiness check and rapid assessment features subject to these Terms.

4.2 Paid Access

Certain features require purchase of a one-time report or a paid subscription. By purchasing access you agree to the pricing, billing terms, and feature descriptions presented at the time of purchase.

4.3 Account Accuracy

If you create an account, you agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of your account credentials.

5. Subscription Terms and Billing

5.1 Subscription Plans

Pro and Platform subscriptions are billed on a monthly recurring basis. Billing occurs on the same date each month following your initial purchase.

5.2 Audit + Pro Trial

The Audit + Pro Trial package includes a one-time charge of $99 which covers a single full audit and one month of Pro access. Following the initial month, your subscription continues at the standard Pro rate of $29 per month unless cancelled before the renewal date.

5.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until the end of the paid period.

5.4 Refund Policy

One-time PDF Report purchases are non-refundable following report generation and download. Monthly subscription charges are non-refundable for the current billing period. If you believe a charge was made in error, contact us within 7 days and we will review your request.

5.5 Price Changes

We reserve the right to change subscription pricing with 30 days advance notice to active subscribers. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

6. Data and Audit Content

6.1 Your Data

You retain all ownership rights to the compliance data, audit responses, corrective action records, and other content you enter into AeroComply. By using the Service you grant us a limited license to process your data for the purpose of providing the Service.

6.2 Data on Cancellation

Following subscription cancellation, your most recent full audit data and corrective action records will be retained in a read-only state for 90 days to allow for data export. After 90 days, all account data is permanently deleted. Free user data stored in browser localStorage is not affected by account cancellation.

6.3 PDF Report Data

For one-time PDF Report purchases, audit data is cached locally in your browser for 30 days following the report download. This cache is maintained to facilitate potential upgrade to a Pro subscription within the upgrade window. After 30 days the cache is automatically cleared.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse engineer, decompile, or extract the source code of the platform
• Use automated tools to scrape, crawl, or systematically access the Service
• Impersonate any person or entity or misrepresent your affiliation with any entity
• Share your account credentials with others
• Use the Service to generate false or misleading compliance documentation
• Attempt to circumvent any access controls or paid feature restrictions

8. Intellectual Property

8.1 Platform Ownership

AeroComply, including its software, design, content, audit frameworks, question sets, and all related intellectual property, is owned by AeroComply and protected by applicable intellectual property laws.

8.2 Regulatory Content

References to 14 CFR regulations, FAA Advisory Circulars, and FAA Orders within the platform are citations to publicly available government documents. The regulatory text itself is in the public domain. AeroComply's original compilation, organization, and interpretation of regulatory requirements is proprietary.

8.3 AI Report Ownership

Compliance reports generated by the AI engine using your audit data are provided to you for your use. You may use, copy, and distribute your own compliance reports for internal business purposes.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AERCOMPLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR USE OF OR INABILITY TO USE THE SERVICE
• ANY COMPLIANCE FINDINGS OR RECOMMENDATIONS PROVIDED THROUGH THE SERVICE
• OUTCOMES OF FAA INSPECTIONS, CERTIFICATE ACTIONS, OR CUSTOMER AUDITS FOLLOWING USE OF THE SERVICE
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
• ANY OTHER MATTER RELATING TO THE SERVICE

IN NO EVENT SHALL AERCOMPLY'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO AERCOMPLY IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless AeroComply and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any applicable law.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in Denver, Colorado, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property claims.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the platform and, for registered users, by email notification. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must discontinue use of the Service. We recommend reviewing these Terms periodically.

13. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, with or without notice, for conduct that we determine violates these Terms, is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Contact

For questions about these Terms:

AeroComply
Denver, CO
contact@aerocomply.co · aerocomply.co